Returns & Exchange

Last updated: 7 November 2026

We want you to be happy with your purchase. If something is not right, this is how exchanges work.

Exchange within 7 days

You may exchange an item within 7 days of buying it in store or of receiving it by delivery, for a different size, colour or product, provided that:

• the item is unworn, unwashed and unaltered;
• all tags are still attached;
• you have your receipt or order number.

If the replacement costs more you pay the difference. If it costs less, we will issue a store credit note for the difference.

No cash refunds

We offer exchanges only and do not give cash refunds for change-of-mind returns. Items bought on sale or with a discount voucher follow the same exchange rule.

Faulty or wrong items

If your item arrives damaged, faulty, or is not the item you ordered, tell us within 7 days. We will exchange it for the correct item or, if we cannot supply one, refund you.

Items we cannot exchange

• Undergarments and swimwear, for hygiene reasons, unless faulty.
• Perfume that has been opened.
• Items that have been worn, washed, altered or damaged after purchase.

How to arrange an exchange

Contact us first at info@oldmoney.boutique or on 0724216172 with your order number and the reason, and we will tell you how to send or bring the item to us. You can also visit us at No. 120, Jubilee Post, Mirihana, Nugegoda.